The Complete Guide to Working with Chatterton Homes
Our Story and Purpose
“Quality is never an accident. It is always the result of intelligent effort.” – John Ruskin
We are a team with extensive expertise and experience, helping families into genuinely healthy, comfortable and energy-efficient homes.
As sports enthusiasts, we see building a home as committing to one of the biggest challenges you’ll ever take on, much like training for a major event. You want to enjoy the journey, embrace the challenge, and feel proud of the outcome. To do that well, you need the right support crew: people with passion, dedication, trust and experience who are genuinely invested in helping you succeed.
That mindset shapes how we work. We believe in continual improvement, embracing change, learning, and refining our approach so the experience and outcome are always better for the homeowner.
Why We Build This Way
We also believe a home should be a sanctuary.
It should protect you, support your health, and bring a sense of calm and joy to everyday life.
Over the years, we questioned why so many new homes, despite the investment they require, still fall short of this. Many need significant energy just to stay warm in winter. Condensation remains an issue. Indoor air quality is often compromised. While isolated upgrades can help, they don’t address the underlying problem created by minimum code construction. This raised a bigger question for us….why is this still happening when other countries with similar climates have been building better for decades to protect occupant wellbeing?
Living the Experience Ourselves
For us, this became personal.
In our previous four-bedroom home, we were spending around $500 a month on heating. Claire suffered from asthma, the boys struggled with eczema, and despite our efforts, there were still cold areas throughout the house. At the same time, we were already building high-performance homes for our clients, and quietly waiting for the right moment to experience it ourselves.
When we finally designed and built our own home using the same high-performance principles, the difference was profound. Our average monthly energy costs dropped to around $100 and our home is comfortable year round. We walk barefoot on tiled floors in winter, don’t rely on curtains for warmth, and every room feels consistent and calm. Claire no longer needs asthma medication, and the boys’ eczema has disappeared.
We knew the science. We’d seen the results for our clients. But living it ourselves brought reassurance, and a sense of relief. Coming home now feels grounding…. a sense of comfort, safety and calm, without the anxiety of rising energy costs.
That experience reaffirmed why we do what we do. We want every family we work with to enjoy the same feeling of living in a home that truly supports their health, wellbeing and everyday life.
Our History
- Building quality homes across Canterbury since 1998.
- Among New Zealand’s early adopters of Passive House and energy-efficient design (since 2011).
- One of the first builders in New Zealand accredited to build with Structural Insulated Panels (SIPs).
- 100 completed high-performance and SIPs projects by 2026, including architectural homes, social housing and schools.
- Recognised industry expertise in SIPs construction, passive house (Passive House Tradesperson) and air tightness testing (Qualified ATTMA tester).
- Ongoing involvement and leadership within the building industry and performance-focused organisations.
Our Purpose
Driven by passion and a commitment to performance, we raise the standard of living, deliver lasting value, and create homes people thrive in.
Our Values
How We Show Up Every Day
Operational Excellence
We plan deliberately, act with discipline, and deliver reliably.
Craftsmanship
We build with care, precision, and pride in every detail.
Innovation
We embrace smart tools and ideas that improve quality, performance, and experience.
Integrity
We act honestly, openly, and respectfully – always.
Teamwork
We value people, respect contributions, and solve problems together.
Safety
We protect people and property on site and off.
Beyond the projects and the tools, it is the people that make this company truly special. The camaraderie, the teamwork, and the shared sense of purpose that we bring to each project are what make our work meaningful and fulfilling. I am honoured to work alongside such talented and dedicated individuals who share my passion for craftsmanship and excellence.
– Michael Brebonaria, Chatterton Homes Site Supervisor
The Chatterton Guarantee
What This Means For You
PERFORMANCE
A comprehensive whole-house approach considering health, comfort and energy efficiency. No isolated fixes or unintended consequences.
PROVEN EXPERTISE
Confidence in our experience & success in creating high-performance homes since 2011. We know what is required and we get it done right!
FIXED CONTRACT PRICE
Transparent process! Clear inclusions! Foolproof variations! No surprises!
SUPERIOR QUALITY
Our team consists of craftsmen. Committed to excellence through passion, dedication, knowledge, and precision.
OUTSTANDING CUSTOMER EXPERIENCE
Clarity and communication. Prescribed processes and an online project portal complement our collaborative model, providing reassurance.
PROFESSIONALISM
Integrity and reliability. Accountable staff and proven systems! We won’t let you down!











